Gairloch Highland Lodge

It’s a lovely experience to stay here. If I’m honest, the property is a little dated and in need of a little fuss here and there BUT, and this is a big BUT. It may be a little old fashioned and I’d be tempted to maybe drop a point on the scoring here or there but I cannot do it, because actually, it’s simply a bit dated and that is it. It actually reminded me of growing up and it triggered some fond childhood memories, and I liked that. I found myself daydreaming about my youth at the breakfast table. SO. Back to the review. Yes it’s a little old fashioned but actually the place was immaculate. The view we had was a sea view and lovely. The room and bathroom was very very clean and tidy. Breakfast was very straight forward, with a pre order on the usual hot items and a help yourself on the cereals, cold meat and cheese and yogurt etc. the food and hot/cold drinks were more than plentiful, and all the labels etc for allergies etc clearly marked and well communicated. The carpark was large and we were close to the entrance. There is a lounge and bar if you wanted to relax or socialise and this too was clean and tidy. Upon arrival, we were greeted by an exceptionally nice man called Micheal. He was very warm and welcoming. He was well presented and polite and very approachable with an attitude that nothing was too much trouble if we needed help or information. In Fact, Micheal was the main event for us. He was very very professional and having served 25 years as an area manager which was lead by customer service management, I found Micheal to be a huge asset to this hotel, and he is the sole reason all of our scores are lifted to a clear and solid 10/10. Micheal greeted us, he signed us in, showed us to our room, gave us a tour of the hotel, advised us on the lounge and bar and took our breakfast order and was non stop pleasant and friendly. He seemed to be running the whole hotel single handed and worked from early until late. What a credit to the business.

Nice location. Although out of the village itself, it is in a very pleasant spot, within short, easy walking of its sister property, The Old Inn, which served excellent food. Michael, our host, could not have been more welcoming and informative. Everything was well organised and nothing was too much trouble.

Good location and good parking. Staff friendly and helpful

We checked in so late due to some road repair works around 11 pm, yet everything was perfectly arranged at the reception with directions to go to the room and wifi password. Rooms had a Victorian look, the beds were cozy, room heaters were working, We were late for breakfast, the staffs were kind enough to arrange the basic stuffs. Overall a very warm feeling on a long road trip

The location, and the view from our window, we loved it. Comfy beds, good shower, big room.. Good parking too.. Michael who welcomes you, makes you feel at home, it’s the best friendly greeting in a hotel, we’ve ever had..